Our Services: Coaching, Mediation, Training, Facilitation

Coaching Services

Coaching sessions are individual, private, and confidential. The client sets the agenda for the meeting by coming to discuss their individual needs and/or progress. Sessions generally last between 45 to 60 minutes and are offered over the phone, in person or via web cam.

Professional Development Coaching

Professional development coaching is highly personalized and targeted coaching that is designed to address the specific skills or behaviors the client needs to develop in order to succeed in their current position or to advance on the job. A Professional Development Plan (PDP) is developed and implemented by the client.

Topics typically discussed include but are not limited to:

  • Professional Development Planning
  • Communication Skills
  • Interpersonal Skills
  • Emotional Intelligence
  • Giving & Receiving Feedback
  • Management Skills
  • Team Building Skills
  • Change/Transition Management

Career Coaching

Career coaching sessions are generally requested by people that are looking to make a change in the workplace. These individuals are either contemplating moving to a career in a different field, trying to win a promotion at work or land a better job with their current employer.

Topics discussed include but are not limited to:

  • Career Discovery
  • Job Search Methods
  • Network Development & Care
  • Resume Development
  • Interviewing Skills
  • Skills Identification

Personal Development Coaching

Personal development coaching is geared to the individual who is seeking to make changes in their life but is unsure about the direction they should take.  Whether the changes are of a personal or professional nature the coach can assist the individual in developing the techniques and formulating the questions the need to ask to help them clarify their thinking, discover a new direction, and develop a plan to move ahead in life.

Conflict Resolution Coaching

Whether in the workplace or in your personal relationships, if you find yourself in conflict and are stuck on how to move forward, conflict resolution coaching may be able to help you develop the skills you need to address conflict in a productive way.  In conflict resolution coaching you will raise your awareness of the skills needed for successful resolution. You will have the opportunity to practice those skills in a safe and controlled environment and you will learn how to reinforce your new skills. By enhancing your conflict resolution, you can avoid unnecessary disputes or more effectively address and resolve them after they have started.

Mediation Services

Sometimes you just can’t work through a conflict without a little help. That where mediation can assist both parties to come to a mutually agreeable resolution to an issues.

Mediation is a voluntary process in which an impartial third party (a mediator) works with people in conflict to aid them in reaching a resolution. This is achieved through the facilitation of constructive conversations about perceptions, feelings, and information about the issues in dispute. The mediation process occurs between the parties in a neutral, controlled environment. The goal is to reduce hostility, to encourage rational discussion and, when possible, to arrive at a mutually agreeable resolution to the issues.

In the mediation process the parties involved in the dispute make decisions about how to deal with their situation, control the outcomes, and make the decision on how to resolve the conflict.

Training Development and Delivery  Services

Trainings are either custom developed to address the specific needs of your workplace or, at your discretion, the delivery of training content that already exists. We use the ADDIE methodology to develop trainings and work closely with you at each phase of development and delivery. Whether it’s soft skills or technical skills, developmental or regulatory we can create and deliver the training your organization needs.

Facilitation Services

While there are different purposes for and different types of meetings, in general, meetings should be productive, interesting, no longer than necessary, and result in action!

We can help you plan and conduct your next big meeting so that you achieve the results you want. We offer personal coaching so that you can develop the meeting development and facilitation skills that provide you with the development you need or, if it would be a better use of your time, we can facilitate your meeting. In planning and facilitating your meeting we help develop the meeting structure and objectives, guide the discussion, encourage participation, and keep the meeting from being “hi-jacked” by difficult participants.

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