Archive for March, 2009
Career Coach: Compass or GPS?
Posted by emmett in Career Development on March 15th, 2009

Career Coach: Compass or GPS?
One symbol widely adopted in the coaching community is the compass. It is a fitting representation of the role the coach plays in the development of the client.
The compass is a wonderful tool to use in gaining a sense of what direction to move in and when used properly is very reliable under most circumstances. The same is true of the coach. Through listening, questioning, and sometimes suggesting new ways of looking at things the coach can assist the client to gain or regain a sense of direction for their lives and careers.
The compass in the hands that know how to use it can help you determine bearings and headings. It can point you in the direction you want to go. When you’re lost it is a valuable tool to get you pointed in the right direction and keeps you on course. Again, the same is true of the coach. Once a direction is determined by the client the coach can assist the client in further refining the direction and steps needed to get moving, keep moving, and finally arrive at their desired destination.
A GPS on the other hand is the device of preference these days for the traveler. Plug in the information, the city, the street, the number and viola! Instant directions! Exact directions! Complete with the visual of a map, voice narration, and instructions on where and when to turn. Hard to get off course with one of these babies but if you do you’ll hear the device say “recalculating route” and soon your put right with visual and audio cues all adjusted to your route. Nice! And when, at long last I come to my destination it tells me I have arrived!
The comparison is stark. The compass, a centuries old mechanical device that was one time considered magical or a 21st century electronic gadget that makes use of satellites, triangulation, and other technology most of us don’t really understand. I know when given the choice I want to take the GPS on the road trips I take. The GPS is exact, precise, calculatingly keeping me on the straight and narrow even if the little voice seems unforgiving at times. The GPS adjusts to my errors in navigation and puts me back on course every time in ways designed to get me to my destination as quickly and directly as possible. It is user friendly and fairly idiot proof.
Sometimes our clients want a GPS for their career development tool. Clients who do not understand the coaching process or the idea of career development come to the coach seeking GPS like services. They desire exact direction, precise step by step instructions on what they should do and how they should go about doing it. As a coach it is sometimes tempting to provide them the direction they seek but that would be of no services to them. The coach must resist the temptation to be directive and instead help the client to discover for themselves what direction and course they should set for themselves.
For career coaching I’ll take the compass every time. Read the rest of this entry »
For New Managers: Fairy Godmother or Fearless Leader
Posted by emmett in Leadership Development on March 8th, 2009

Fairy Godmother or Fearless Leader
I have always liked using physical objects to illustrate my points. So in the photo attached to this article you will no doubt be able to recognize these two characters. They come from the Rocky and Bullwinkle Show. If you’re too young to remember you’ll need to do a little research on the ‘net or better yet get the collections of the show on DVD and watch them. The “fairy” or “Fairy Godmother” is from the Fractured Fairy Tales portion of the show. The rather stern looking chap is “Fearless Leader” the hardnosed boss of the villains Boris Badanov and Natasha Fatale who were constantly seeking to cause trouble for our heroes “moose and squirrel”.
I’ve spent time in the management ranks and have experienced the “thrill of victory and the agony of defeat” that all managers have when dealing with staff. After many conversations with staff, experimentation on keeping staff “engaged” (read happy), and much reflection on all those experiences and interactions I’ve come to the considered opinion that your staff will see you in either one of two ways. You will either be seen as the kindly and benevolent “fairy godmother” type or you will be seen as the dictatorial, unreasonable “Fearless Leader” type. Read the rest of this entry »